This privacy policy explains how we use any personal information we collect about you when you use this website.
What information do we collect about you?
We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.
How will we use the information about you?
We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website. The Flying Alpaca will not share your information for marketing purposes with any others companies.
Marketing
We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.
You have a right at any time to stop us from contacting you for marketing purposes.
Access to your information, correction and deletion
You have the right to request a copy of the information that we hold about you, for it to be corrected or for it to be entirely deleted. If you would like a copy of some or all of your personal information or you wish for all of your information to be corrected or deleted, please email us at info@flyingalpaca.com . We will not charge for this service. We want to make sure that your personal information is accurate and up-to-date or deleted if you so wish.
About Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org.
Cookies on The Flying Alpaca website
We may collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
Mainly cookies in use on our site are for Google Analytics. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it. Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site.
Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page.
Disabling Cookies
You can set your browser not to accept cookies and the below websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
For further information visit www.aboutcookies.org or www.allaboutcookies.org.
Other websites
Our website may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 9th February 2021.
How to contact us
Please contact us by email if you have any questions about our privacy policy or information we hold about you at info@flyingalpaca.com